1. Background and Scope
This Privacy Policy applies to all visitors, users, and individuals who interact with Indoortec through the Website, including those who submit enquiries, contact requests, or other information through online forms.
2. Information Collected
a) Information Provided Voluntarily
Personal information may be voluntarily provided when interacting with the Website, including but not limited to:
- Name
- Email address
- Contact details submitted through enquiry or contact forms
- Any additional information submitted through form fields or messages
Providing this information is voluntary; however, failure to provide certain details may limit the ability to respond to enquiries.
b) Information Collected Automatically
When the Website is visited, certain non-personal and technical information is collected automatically, including:
- Anonymized IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on the Website
- Referring URLs and interaction data
This information is collected using analytics tools such as Google Analytics to understand website performance and improve user experience.
c) Aggregated and Anonymized Data
Aggregated or anonymized data may be collected and analyzed for statistical and analytical purposes. Such data does not identify individuals personally and is used solely to improve the Website and related services.
3. Methods of Information Collection
Information is collected through:
- Direct interactions, such as submitting forms or contact requests
- Automated technologies, including cookies, analytics tools, and server logs
- Third-party analytics services that provide Website usage insights
4. Use of Information
Collected information is used only where permitted by law and for legitimate purposes, including:
- Responding to enquiries and requests
- Communicating regarding submitted queries
- Improving Website content, design, and functionality
- Monitoring and analyzing Website usage trends
- Ensuring Website security and preventing misuse
- Complying with applicable legal and regulatory requirements
Personal information is not used for automated decision-making or profiling.
5. Sharing and Disclosure of Information
Personal information is not sold, rented, or traded.
Information may be shared only in the following circumstances:
- When required by law, regulation, court order, or government authority
- To protect legal rights, enforce policies, or prevent fraud or security issues
6. Cookies and Tracking Technologies
Cookies and similar technologies are used to:
- Analyze Website traffic and performance
- Understand user behavior and preferences
- Improve Website functionality
Cookies may be disabled through browser settings. Disabling cookies may affect certain Website features.
7. Data Security
Reasonable administrative, technical, and organizational safeguards are implemented to protect information from unauthorized access, alteration, disclosure, or destruction. However, no internet-based system can be guaranteed to be completely secure.
8. Data Retention
Personal information is retained only for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Respond to enquiries and maintain records
- Comply with legal and regulatory obligations
When information is no longer required, it is securely anonymized.
9. Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of the business transaction, subject to applicable data protection laws.
10. Changes to This Privacy Policy
This Privacy Policy may be updated periodically. Continued use of the Website after updates constitutes acceptance of the revised Policy.
11. Contact
For questions, concerns, or requests related to this Privacy Policy or data practices, please contact Indoortec through the Website’s contact form.